General
What Does CA Mean on My Keypad?
What Does CA Mean? On a Honeywell Vista panel, CA (or, on alpha keypads, “Alarm Canceled”) indicates an Exit Alarm was triggered but then canceled before the entry delay timer expired How This Happens: Exit Delay: After arming (Stay/Away), you're ...
🔄 Why It's Important to Keep Your Alarm Monitoring Account Information Updated
At HDSS, your safety is our priority. One critical part of ensuring effective alarm response is making sure your monitoring account information is always accurate and up to date. This includes your emergency contact list and verbal passcode, which ...
🚨 Common Alarm System Issues & How to Report Them
Your alarm system is designed to protect your home or business, but like any technology, occasional issues may occur. Below are some of the most common alarm system problems, what they typically mean, and how you can report them for prompt ...
Placing Your Alarm System on Test Mode
Why Should You Place Your Alarm on Test? Placing your alarm system on test mode is a critical step before performing any maintenance, repairs, or testing. When your system is in test mode, it allows you to trigger alarms without dispatching emergency ...
📝 Alarm Registration Guide for HDSS Customers in Florida
At HDSS, we are committed to providing professional-grade monitored alarm systems for homes and businesses throughout Florida. After your HDSS alarm system is installed, it's important to take the next step: registering your alarm with your local ...