Placing Your Alarm System on Test Mode

Placing Your Alarm System on Test Mode

Why Should You Place Your Alarm on Test?

Placing your alarm system on test mode is a critical step before performing any maintenance, repairs, or testing. When your system is in test mode, it allows you to trigger alarms without dispatching emergency services. This prevents false alarms, unnecessary fines, and disruptions to your local authorities.

You should place your alarm on test if you are:

  • Testing door/window sensors or motion detectors

  • Replacing batteries in your alarm panel or devices

  • Power cycling your system

  • Conducting routine maintenance or troubleshooting

  • Experiencing false alarms and want to diagnose the issue

What Happens If You Don’t Place It on Test?

If you do not place your system on test mode before working on it, any triggered alarm could be treated as a real emergency. This may result in:

  • Emergency responders being dispatched unnecessarily

  • Fines or penalties from your local jurisdiction

  • Strain on emergency services

  • Confusion or concern for residents or neighbors

How to Place Your Alarm on Test

To place your alarm system on test mode, simply call our central monitoring station:

📞 1-877-206-9141
Have the following information ready:

  • Your verbal password or account code

  • Your property address

  • Approximate duration you’d like the system to remain in test mode (e.g., 30 minutes, 1 hour)

Once complete, the monitoring team will confirm your system is in test mode and no dispatch will occur during that window.

Important Notes:

  • Always call back to take the system off test if you finish early.

  • If your test exceeds the time you originally requested, you may need to call back to extend it.

If you have any questions about this process or need help with a system issue, submit a support ticket and our team will be happy to assist you.

—
HDSS Support Team
Keeping your property safe, the smart way.

    • Related Articles

    • 🚨 Common Alarm System Issues & How to Report Them

      Your alarm system is designed to protect your home or business, but like any technology, occasional issues may occur. Below are some of the most common alarm system problems, what they typically mean, and how you can report them for prompt ...

    • 📝 Alarm Registration Guide for HDSS Customers in Florida

      At HDSS, we are committed to providing professional-grade monitored alarm systems for homes and businesses throughout Florida. After your HDSS alarm system is installed, it's important to take the next step: registering your alarm with your local ...

    • Combine 2 or more locations on the alarm.com App

      You can setup multi-system account access in Alarm.com by enabling it from a web browser. Follow these steps. 1) Login Decide which of your account credentials you want to use moving forward. From now on, this will be the Login and Password you ...

    • 🔄 Why It's Important to Keep Your Alarm Monitoring Account Information Updated

      At HDSS, your safety is our priority. One critical part of ensuring effective alarm response is making sure your monitoring account information is always accurate and up to date. This includes your emergency contact list and verbal passcode, which ...

    • How to Find the IMEI Number on an Alarm.com Enhanced Module

      If you're using an Alarm.com ADC-SEM300 for your home or business security system, you might find yourself in need of locating its IMEI number. This unique number is crucial for identifying your device on a cellular network. In this blog post, we'll ...