Reset Your Recorder's Password Through the Lorex App

Reset Your Recorder's Password Through the Lorex App

Reset Your Recorder's Password Through the Lorex App

Note: Only the device owner has the authority to change the recorder's password; shared users do not possess this capability.

  1. Launch the Lorex app and log in to your account.
  2. Tap Settings Icon above your recorder's thumbnail.
  3. Tap the Device Settings icon (•••) at the top right of the screen.
  4. Tap Device Info > Device Password > Forgot device password.

Device Password Screen in Lorex App

  1. Input the email address linked to your account, then tap Send Reset Instructions.
  2. Check your email to retrieve the temporary password.
  3. Enter the temporary password in the Old Password field, followed by your New Password.

Note: Ensure your recorder's new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

        8. Tap Save.

Your recorder's new password is now ready for use during login.

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