Reset Your Recorder's Password Through Your Recorder (New Local UI)

Reset Your Recorder's Password Through Your Recorder (New Local UI)

Note: Only the device owner has the authority to change the recorder's password; shared users do not possess this capability.

  1. Launch the Lorex app and log in to your account.
  2. Tap Settings Icon above your recorder's thumbnail.
  3. Tap the Device Settings icon (•••) at the top right of the screen.
  4. Tap Device Info > Device Password > Forgot device password.

Device Password Screen in Lorex App

  1. Input the email address linked to your account, then tap Send Reset Instructions.
  2. Check your email to retrieve the temporary password.
  3. Log in to your recorder using the recorder username (default: admin) and your temporary password.
  4. From the Liveview display, right-click to open the Quick Menu, then click Main Menu > Users > User.
  5. Under the admin username, click the icon Edit Icon underneath Edit.
  6. Adjust the following settings:

Modify Admin Account Password

  • Username: Select admin.
  • Modify Password: Enable the option to change your recorder's password.
  • Old Password: Input your current password.
  • New Password: Enter your new, secure password.

Note: Ensure your recorder's new password is between 8 to 32 characters and includes at least 2 character types: lowercase, uppercase, numeric, and special characters.

  • Confirm Password: Re-enter your new, secure password.
  1. Click OK to save your changes.

Your recorder's new password is now ready for use during login.