Need Help Managing Your Akuvox Smart Cloud System?
Need Help Managing Your Akuvox Smart Cloud System?
Property managers may need assistance with tasks such as adding or removing residents, device setup, troubleshooting call issues, or managing remote access. For step-by-step guides and answers to frequently asked questions, please visit:
👉 Akuvox Property Manager Support Center
This official resource provides comprehensive documentation to help you get the most out of your Akuvox system.
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How to Lockdown the System
Enter the IP address of the ZKTeco device into the address bar. Log in using your Username and Password. Once logged in, from the homepage, select Lockdown from the upper right corner. Important: Once the system is in lockdown mode, access may be ...
Understanding Who to Call and What to Check
Access control systems are a critical part of any secure building—but when something goes wrong, it’s not always clear whether the issue lies with the hardware on the door or the technology managing access. At HDSS, we want to make that easier for ...
How to change a schedule on a ZKTeco Atlas access control system
Log in to the Atlas web management application, if you don't know the IP address, please contact us for assistance. Click on the Access menu. Click on Schedules. Click on the name of the schedule you want to change. Make the necessary changes to the ...
Adding a user on BioStar 2
To add a user in BioStar 2, a security and access control software used for managing biometric devices and access rights, follow these step-by-step instructions. Please note that these steps are based on a general understanding of BioStar 2 and the ...
Troubleshooting Suprema BioStar Remote Connection Issues
If you are having trouble connecting to BioStar 2, follow the steps below to identify and resolve the issue. How BioStar Works Host Computer: BioStar runs on a dedicated host computer installed by HDSS. This PC is intended to run only BioStar ...