Delete a DVR or NVR from the Hik-Connect App | HDSS

How to delete a DVR or NVR from the Hik-Connect app (works for both iOS and Android)

How to Delete a DVR or NVR from the Hik-Connect App

Follow these steps to remove a device from your Hik-Connect account:


1️⃣ Open the Hik-Connect App

  • Launch the Hik-Connect app on your mobile device.

  • Make sure you’re logged in with the same account that added the device.


2️⃣ Go to the Device List

  • From the Home screen, you’ll see all DVRs, NVRs, or cameras currently linked to your account.


3️⃣ Swipe to Access Settings

  • Swipe left on the device you want to delete.

  • You’ll see a gear icon ⚙️ appear on the right.

  • Tap the gear icon to open the device settings.


4️⃣ Scroll Down and Delete

  • Scroll all the way down in the settings menu.

  • Tap Delete Device.


5️⃣ Confirm Deletion

  • A message will pop up asking if you’re sure you want to delete the device.

  • Tap Yes (or Confirm) to complete the process.


✅ Done!

The DVR/NVR will now be removed from your Hik-Connect account.
If you need to re-add it later, simply scan the QR code on the recorder again.


⚠️ Important Notes

  • If you’re sharing the device with others, deleting it will also stop their access.

  • If the device is bound to your account, it must be unbound before someone else can add it on their account.

  • For some older DVRs/NVRs, you may need to log in using a browser or iVMS-4200 to unbind the device if it doesn’t release from the app.