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Knowledge Base
Security Cameras
Need help with your security system? Check out the articles below
Security Alarm
Security Alarm Knowledge Base
Access Control
Access Control Knowledge Base

Recent Articles
How to Turn on Motion Notifications on your DMSS App
This article will guide you through the process of setting up Motion notifications on the DMSS app, allowing you to receive alerts for all cameras or select specific ones you want to monitor.
How to Share device on Hik-Connect app
After sending the device, give it about a minute. Then, have the person you shared it with refresh their app, and the device should appear on their home screen.
How to Add Device Via IP Address on SuperLive Plus
This article will guide you through the process of adding a device using the IP address on SuperLive Plus. estoriginalRemove
How to Remove Device From SuperLive Plus app
This article will guide you through the process of deleting a device on the SuperLive Plus app.
How to Add Device Manually
This article will guide you through the process of setting up your device manually on your Hik-Connect app.

Popular Articles
How to playback on a Hikvision DVR/NVR
The Hikvision NVR/DVR Quick Guide for GUI 4.0 outlines the following steps for setting up and using your system: Navigating the Recorder's Menu: Utilize the mouse to navigate through the menu, confirming selections with a left click. Remember to ...
Is my DVR/NVR recording? It might be set to motion recording.
In the world of surveillance, efficiency and ease of use are paramount. That's why many customers are discovering the advantages of setting their cameras to record only when motion is detected. At first glance, this might seem like a limitation. ...
How to: Configure Port Forwarding on a Hikvision Recorder
In this guide, we’ll go through the steps you need to take to allow remote viewing on your Hikvision recorder. Ensure you follow each step carefully and keep a note of various IP addresses etc as you follow the guide. Hikvision has multiple apps on ...
DVR/NVR is beeping
If you hear a beep, your recorder is telling you something. These are the common issues to a hear a beep from your recorder. Bad Hard Drive Open your camera app and try to view a recording from yesterday. If you cannot see your recording then your ...
How to add a local device on HIK-Connect
Step 1 Open the Hik-Connect app and tap the + on the top-right-hand corner Step 2 Select Online Device Step 3 Find your device and select it. Step 4 Click Add Step 5 Change the alias to anything you want. For example office, warehouse, home, etc. ...

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